Welcome to D&L Safe Pharm (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and IoT-based monitoring services (collectively, the “Services”).
Our Services are designed to monitor environmental conditions (such as temperature, humidity, and light) of pharmaceutical packages and assets for logistics, storage, and compliance purposes.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Company or organization name
Contact information
This information is typically collected when you create an account, contact us, or use our Services.
When you use our website or mobile application, we may automatically collect:
IP address
Device type and operating system
Browser type
App usage data and interaction logs
This data helps us understand how users interact with our Services and improve functionality and reliability.
Our Services collect environmental and operational data from connected devices, including:
Temperature
Humidity
Light exposure
Location (if enabled)
Device status and alert logs
This data relates to packages or assets, not to individuals’ health or medical conditions.
We use the collected information for the following purposes:
To operate, maintain, and improve our Services
To monitor environmental conditions and generate alerts when thresholds are exceeded
To provide customer support and respond to inquiries
To analyze system performance and usage trends
To ensure compliance with regulatory, legal, and contractual obligations
To protect the security and integrity of our platform
We may process collected data using analytics and machine learning techniques to:
Improve system accuracy and reliability
Enhance alerting and anomaly detection
Optimize platform performance
Machine learning processes are used for system optimization and monitoring purposes only and do not provide medical advice, diagnosis, or treatment.
We do not sell your personal data.
We may share data only in the following circumstances:
With trusted service providers who assist in hosting, analytics, or customer support
When required by law, regulation, or legal process
To protect our rights, users, or the security of our Services
All third parties are required to protect data in accordance with applicable laws.
We implement appropriate technical and organizational security measures, including:
Data encryption
Access controls
Secure server infrastructure
While we take reasonable steps to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
Access, update, or correct your personal information
Request deletion of your account or personal data (subject to legal requirements)
Opt out of non-essential communications
Requests can be made by contacting us using the details below.
Our Services are intended for business and enterprise users and are not directed to children. We do not knowingly collect personal data from children under the age required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page, and continued use of our Services constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
D&L Safe Pharm
📞 Phone: +1.236.866.6718
